Privacy Policy

Last updated: January 1, 2024

GDPR & CCPA Compliant
Our Commitment to Privacy

At InfluencerHub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our platform.

Transparency

Clear information about data collection

Security

Industry-standard data protection

Control

You control your personal data

Compliance

GDPR & CCPA compliant

1. Information We Collect

Personal Information

  • Name, email address, and contact information
  • Profile information and bio
  • Social media account links and statistics
  • Payment and billing information
  • Identity verification documents

Usage Information

  • Platform activity and interactions
  • Campaign participation and performance
  • Communication history
  • Device and browser information
  • IP address and location data

Content Information

  • Uploaded images, videos, and other media
  • Campaign submissions and deliverables
  • Messages and communications
  • Reviews and ratings
2. How We Use Your Information

Platform Operations

  • Provide and maintain platform services
  • Process transactions and payments
  • Facilitate communication between users
  • Verify user identity and prevent fraud

Personalization

  • Recommend relevant campaigns and collaborations
  • Customize your platform experience
  • Provide personalized analytics and insights

Communication

  • Send important platform updates and notifications
  • Provide customer support
  • Send marketing communications (with consent)
3. Information Sharing

With Other Users

Profile information, portfolio content, and campaign-related communications are shared with relevant platform users to facilitate collaborations.

Service Providers

We share data with trusted third-party service providers who help us operate the platform, including payment processors, cloud storage providers, and analytics services.

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure platform safety and security.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

4. Data Security

Security Measures

  • End-to-end encryption for sensitive data
  • Secure data centers with 24/7 monitoring
  • Regular security audits and penetration testing
  • Multi-factor authentication options
  • Employee access controls and training

Data Breach Response

In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate steps to secure the platform and protect user data.

5. Your Rights and Choices

Access and Portability

You can access, download, and export your personal data at any time through your account settings or by contacting our support team.

Correction and Updates

You can update your profile information and preferences directly in your account settings. We encourage you to keep your information current and accurate.

Deletion and Right to be Forgotten

You can request deletion of your account and personal data. We will permanently delete your information within 30 days, except where retention is required by law.

Marketing Communications

You can opt out of marketing emails at any time by clicking the unsubscribe link or updating your communication preferences in your account settings.

6. Cookies and Tracking

Essential Cookies

We use essential cookies to provide basic platform functionality, maintain your session, and ensure security.

Analytics Cookies

With your consent, we use analytics cookies to understand how users interact with our platform and improve our services.

Cookie Management

You can manage your cookie preferences through our cookie consent banner or your browser settings. Note that disabling certain cookies may affect platform functionality.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions, to protect your data during international transfers.

8. Children's Privacy

Our platform is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes via email or platform notifications and update the "Last updated" date at the top of this policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer: privacy@influencerhub.com

General Inquiries: support@influencerhub.com

Address: 123 Business Ave, Suite 100, San Francisco, CA 94105

Phone: (555) 123-4567

EU Representative: For users in the European Union, our EU representative can be contacted at eu-privacy@influencerhub.com

© 2024 InfluencerHub. All rights reserved.

This policy complies with GDPR, CCPA, and other applicable privacy regulations.